Privacy Policy

    Last updated: January 9, 2026

    1. Introduction

    ProJyotish ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered Vedic astrology services through WhatsApp, iMessage, or our website.

    2. Information We Collect

    2.1 Personal Information

    We collect information you provide directly:

    • Full name
    • Date, time, and place of birth
    • Phone number (for WhatsApp/iMessage services)
    • Email address
    • Payment information (processed securely by third-party payment processors)
    • Questions and messages you send us

    2.2 Automatically Collected Information

    • Device information (type, operating system)
    • IP address and approximate location
    • Usage data and interaction patterns
    • Cookies and similar tracking technologies

    3. How We Use Your Information

    We use your information to:

    • Generate personalized astrological readings and muhurta recommendations
    • Provide daily time slot notifications via WhatsApp/iMessage
    • Process payments and manage subscriptions
    • Respond to your inquiries and provide customer support
    • Improve our AI models and service quality
    • Send service-related communications
    • Comply with legal obligations

    4. Data Sharing and Disclosure

    We do not sell your personal information. We may share your data with:

    • Service Providers: Payment processors, cloud hosting providers, and messaging platforms (WhatsApp, Apple) necessary to deliver our services
    • Legal Requirements: When required by law, court order, or government request
    • Business Transfers: In connection with a merger, acquisition, or sale of assets
    • With Your Consent: For any other purpose with your explicit permission

    5. WhatsApp and iMessage Communications

    When you use our services via WhatsApp or iMessage:

    • Your phone number is used solely to deliver our astrological services
    • Message content is processed to provide personalized readings
    • We retain conversation history to improve service quality
    • You can request deletion of your message history at any time
    • We comply with WhatsApp's Business Policy and Apple's guidelines

    6. Data Security

    We implement industry-standard security measures including:

    • Encryption of data in transit and at rest
    • Secure payment processing through PCI-DSS compliant providers
    • Regular security audits and assessments
    • Access controls and authentication measures
    • Employee training on data protection

    7. Data Retention

    We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for up to 3 years for legal compliance and legitimate business purposes.

    8. Your Rights and Choices

    You have the right to:

    • Access: Request a copy of your personal data
    • Correction: Update or correct inaccurate information
    • Deletion: Request deletion of your personal data
    • Opt-out: Unsubscribe from marketing communications
    • Data Portability: Receive your data in a structured format
    • Withdraw Consent: Revoke previously given consent

    To exercise these rights, contact us at:

    9. Cookies and Tracking

    Our website uses cookies and similar technologies for:

    • Essential website functionality
    • Analytics and performance monitoring
    • Remembering your preferences

    You can manage cookie preferences through your browser settings.

    10. Children's Privacy

    Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors. If we become aware of such collection, we will promptly delete the data.

    11. International Data Transfers

    Your data may be processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in compliance with applicable data protection laws.

    12. Third-Party Links

    Our services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

    13. Changes to This Policy

    We may update this Privacy Policy periodically. We will notify you of material changes via email or through our services. The "Last updated" date at the top indicates the latest revision.

    14. Contact Us

    For privacy-related inquiries or to exercise your rights:

    15. Grievance Officer

    In accordance with Information Technology Act 2000 and rules made thereunder, the name and contact details of the Grievance Officer are provided below:

    Name: Abhimanyu Arora